(907) 225-7368

FAQ

Requirements

Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?
Yes, insurance is required by state law.

What are your age requirements?
You have to be at least 21 years of age.

Service

Do you pick up and drop off customers?
Yes, we have a service to pick up and drop off customers for rentals.

Do you deliver and pick up the vehicle?
Yes, we do provide these services.

Do you pick up at the airports?
We can pick you up at the airport for an additional fee.  Ketchikan's airport is on an island and a short ferry ride from Ketchikan proper.  It is much cheaper if you ride the ferry across to the Ketchikan side and we meet you there with your rental vehicle.

Do you deliver at the hotels?
Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.

Method of payment

What forms of payment do you accept?
You can pay cash, check, credit card, travels check, or debit card upon returning the car.  However, we do require a valid credit card be on file before you take the car.

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Deposit

Do I need a deposit?
Yes, a non-refundable deposit of 10% is required to confirm your reservation.  Upon returning the car, the amount of the deposit will be applied to your total rental fee.

How much is the deposit?
The deposits is based on the estimated total rental fee.  10% of that estimate is required as a deposit to confirm your reservation.

Type of vehicles

What type of cars do you have?
At the present time, we only offer mid size vehicles such as Pontiac G6, Ford Focus, Subaru outback, and other similar cars. 

Do you have automatic or stick shift cars?
Our current fleet of cars all have automatic transmissions. 

Do you have air conditioned cars?
Yes, all our cars have air conditioning.

Do you rent cars by the hour?
Yes, cars can be rented by the hour with a minimum of 4 hours.

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories currently available are infant seats, child's seats, and booster seats.

Additional charges

Is there an additional charge for more than one driver?
Yes, additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?
All vehicles are rented with full fuel tanks.  Each customer is responsible for returning the car with the tank full.

Is there an additional charge for underage?
Yes, it only applies to customers that are 21-24 years old.

Out-of-state

Can I drive out-of-state?
No.  Our vehicles are not permitted to leave the Ketchikan road system.  Leaving the local road system involves getting on a ferry which is prohibited with our vehicles.

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, we offer daily, weekly or monthly rates

Discounts

Do you have AAA, travel agencies or airport employee's discounts?
Any discounts we offer will be posted on our web site.  As a general rule, discounts will be offered for weekly or monthly rentals only.

Do you offer coupons?
Not at the present time.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Yes, we have a drop off service. Let us know in advance for instructions on where to leave your vehicle.

Ferry Travelers

If I am arriving or departing on the State Ferry, can off hour pick-up and delivery be arranged?

Yes, we can accommodate you with prior arrangements.